Privacy Policy

Davis, Burch & Abrams respects your privacy. This Privacy Policy explains what information we may collect through our website, how we may use it, how we may share it, how we protect it, and what choices you may have regarding your personal information.

This Privacy Policy applies to information collected through our website, online forms, email communications, call scheduling tools, employment inquiries, marketing communications, and other electronic interactions with Davis, Burch & Abrams.

This Privacy Policy does not create an attorney-client relationship. Please do not submit confidential, privileged, or time-sensitive information through the website unless we have agreed to represent you or have specifically instructed you to do so.

Information We May Collect

Depending on how you interact with our website, we may collect information that identifies you, relates to you, or could reasonably be associated with you.

This may include:

• Contact information, such as your name, business name, title, mailing address, email address, and telephone number.
• Inquiry information, such as information you provide through contact forms, scheduling tools, intake forms, or other website submissions.
• Conflict-check information, such as the names of parties, companies, affiliates, related entities, opposing parties, witnesses, or other individuals or organizations connected to a potential matter.
• Business and professional information, such as your company, industry, role, or general legal needs.
• Matter-related information, such as a general description of the issue for which you are contacting us.
• Communication information, such as emails, messages, form submissions, and other communications you send to us.
• Technical and usage information, such as IP address, browser type, device information, operating system, referring pages, pages visited, time spent on the website, and other website analytics data.
• Website attribution information, such as how you arrived at our website, the first page you visited, the pages you viewed before submitting a form or scheduling a call, and related referral or source information.
• Marketing and advertising information, such as interactions with online advertisements, conversion tracking information, and marketing source information.
• Payment-related information, if you pay an invoice or make a payment through an online payment provider.
• Employment-related information, if you submit a resume, application, or other career-related materials.
• Marketing preference information, such as whether you subscribe to or unsubscribe from firm updates, alerts, event invitations, or other communications.

We may collect this information directly from you, automatically through website technologies, or from service providers that help us operate our website and business.

How We Use Information

We may use the information we collect to:

• Respond to inquiries and communicate with you.
• Evaluate whether our firm may be able to assist with a legal matter.
• Conduct conflict checks and determine whether we can accept a potential matter.
• Schedule calls, meetings, consultations, or other communications.
• Provide legal services to clients.
• Process payments and manage billing-related communications.
• Understand how visitors find and interact with our website.
• Attribute website inquiries and scheduled calls to referral sources, marketing channels, website pages, advertising campaigns, or internal attorney origination sources.
• Manage client intake, scheduling, follow-up, and internal firm administration.
• Improve our website, content, client experience, and business operations.
• Send legal updates, event invitations, marketing communications, or other information you request or may find relevant.
• Process employment applications and recruiting communications.
• Protect the security, integrity, and functionality of our website and systems.
• Comply with legal, ethical, regulatory, accounting, and professional obligations.
• Enforce our rights, agreements, policies, and terms.
• Carry out any other purpose disclosed when you provide the information or with your consent.

We may also use aggregated, anonymized, or de-identified information for business, analytics, marketing, and website improvement purposes.

Cookies, Website Analytics, and Advertising Tracking

Our website uses, or may use, cookies, pixels, analytics tools, conversion tracking tools, and similar technologies to help us understand how visitors find and use the site.

These tools may collect information such as pages visited, time spent on pages, referring websites, browser type, device information, approximate location, search or advertising source, and interactions with website content.

We use Google Analytics and may use Google Ads conversion tracking or similar advertising tools. These tools help us evaluate website performance, understand which content is useful, measure marketing effectiveness, and assess how prospective clients interact with the firm online.

Most browsers allow you to block, delete, or disable cookies. If you disable cookies, some website features may not function properly.

Website Attribution and Scheduling Forms

When someone visits our website and later schedules a call or submits information through an online form, we may use website tracking and attribution tools to understand how that person arrived at the website and interacted with it before submitting the form.

This may include information such as the original referral source, search or advertising source, landing page, pages viewed, time of visit, and related website activity. We use this information for business administration, marketing analysis, client intake, conflicts checks, and internal attorney origination purposes.

Our website uses Jotform to support online forms and call-scheduling submissions. When you submit information through a Jotform form, Jotform may collect information you provide, along with usage, device, browser, IP-address, approximate location, and referral-source information.

When you schedule a call, information may also be used with calendar and scheduling tools, including Google Calendar and, as our systems change, Microsoft calendar tools. We may also enter or transfer intake information into client intake, client relationship, or practice management systems, including Clio Grow and Clio.

Information submitted through Jotform or scheduling tools may be used by Davis, Burch & Abrams to respond to your inquiry, evaluate whether the firm may be able to assist, conduct conflict checks, schedule a call, manage intake, maintain business records, and support internal firm administration.

Payments

If you make a payment to the firm through an online payment link or payment platform, payment-related information may be processed by Clio Payments or another payment service provider.

We do not intend to collect or store full payment card information directly through our website. Payment processors may collect and process payment information according to their own terms, privacy policies, and security practices.

Employment Inquiries

Our website may include links or instructions for submitting employment inquiries, resumes, or related materials by email.

If you submit employment-related information, we may use that information to evaluate your qualifications, communicate with you, conduct recruiting and hiring activities, and maintain employment-related records.

How We Share Information

We do not sell personal information submitted through our website in the ordinary sense of that word.

We may share personal information with:

• Attorneys, staff, contractors, and other personnel within our firm.
• Vendors and service providers that help us operate the website, manage intake, provide legal services, process payments, and conduct business operations.
• Website, analytics, advertising, and attribution providers, including Google Analytics and Google Ads.
• Form, intake, and scheduling providers, including Jotform, Google Calendar, Microsoft calendar tools, Clio Grow, and Clio.
• Email, storage, document, and business-system providers, including Google Workspace, Microsoft, Dropbox, Clio, and related technology providers.
• E-signature providers, including Adobe Sign.
• Payment processors, including Clio Payments.
• Professional advisors, consultants, insurers, auditors, or other business partners who assist our firm.
• Courts, opposing parties, opposing counsel, mediators, arbitrators, experts, consultants, court reporters, litigation vendors, government agencies, and other parties when reasonably necessary to provide legal services or protect a client’s interests.
• Secretaries of state, UCC filing offices, regulatory agencies, licensing bodies, tax authorities, and other governmental or administrative entities when reasonably necessary for transactional, corporate, regulatory, or legal-service purposes.
• Law enforcement, regulators, government agencies, or other parties when required or permitted by law.
• Third parties when necessary to protect our rights, clients, personnel, systems, property, or the safety of others.
• Successors or related parties in connection with a merger, restructuring, transfer, or similar business event involving the firm.

Service providers are expected to use information only as necessary to perform services for us or comply with legal obligations.

No Attorney-Client Relationship or Confidential Information Through Website Forms

Submitting information through this website, scheduling a call, or communicating with us electronically does not create an attorney-client relationship. We may use information you submit to evaluate your inquiry, conduct conflict checks, and determine whether the firm may be able to assist.

Please do not send confidential, privileged, or time-sensitive information through the website unless we have agreed to represent you or have specifically instructed you to provide that information. Information submitted before an attorney-client relationship is formed may not be treated as confidential or privileged.

If you are a current client, please use the communication method your attorney has instructed you to use.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, transmission method, or electronic storage system is completely secure.

You are responsible for taking reasonable steps to protect the information you send to us, including when using public Wi-Fi, shared devices, or unsecured networks.

Retention of Information

We retain personal information for as long as reasonably necessary to carry out the purposes described in this Privacy Policy, provide legal services, manage business records, conduct conflicts checks, comply with legal and ethical obligations, resolve disputes, maintain security, and protect our rights.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal, accounting, professional, regulatory, or ethical requirements.

The firm is continuing to evaluate and formalize its internal retention practices. Nothing in this Privacy Policy should be read to require deletion of information that we are permitted or required to maintain for legal, ethical, conflicts, risk-management, accounting, litigation, or business purposes.

Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages or by contacting us directly.

Even if you unsubscribe from marketing communications, we may still send you non-marketing communications, including messages related to legal services, client matters, conflicts checks, billing, scheduling, compliance, or administrative issues.

Links to Other Websites

Our website may contain links to third-party websites, resources, platforms, or services. Those websites are operated independently from Davis, Burch & Abrams.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. You should review the privacy policy of any third-party website you visit.

Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18 through the website.

If you believe a child has submitted personal information to us, please contact us so we can review and address the issue.

Privacy Rights

Depending on where you live, applicable law may give you certain rights regarding your personal information. These may include the right to request access to your personal information, request correction or deletion, request a copy of certain information, object to or restrict certain processing, or opt out of certain uses.

These rights are subject to limitations and exceptions under applicable law, including legal ethics duties, privilege, confidentiality obligations, recordkeeping requirements, litigation holds, conflict-check obligations, and other legal or professional obligations.

To submit a privacy request, contact us using the information below. We may need to verify your identity before responding.

Virginia Residents

If you are a Virginia resident, Virginia law may provide certain rights regarding personal information, including rights to access, correct, delete, obtain a copy of personal information, or opt out of certain processing where applicable.

To exercise any applicable Virginia privacy rights, please contact us using the information below.

California and Other State Residents

Residents of California and other states may have additional privacy rights under applicable state law.

Where those laws apply, you may request access, correction, deletion, portability, or opt-out rights as provided by law. We will respond to verified requests as required by applicable law.

International Users

Davis, Burch & Abrams is based in the United States. If you access our website from outside the United States, including from Canada, China, or other jurisdictions, you understand that your information may be transferred to, stored in, or processed in the United States.

Privacy laws in the United States may differ from the laws in your country. By using our website or providing information to us, you consent to the transfer and processing of information in the United States, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us at:

Davis, Burch & Abrams
555 Belaire Ave., Suite 340
Chesapeake, VA 23320
Email: info@davisba.com
Phone: 757-410-2293